Today, advertisers are looking for new ways to reach consumers, in part because traditional TV viewership is declining. Given the success of Facebook and Twitter, it’s no surprise that advertisers are turning to social media.
Brands such as Beats and Adidas are willing to pay tens of thousands of dollars to celebrities like Gomez, Kim Kardashian West, and Justin Bieber for every social-media post. These stars position their paid endorsements as casual mentions, making it hard to tell that they’re ads. (See “How to Spot an Ad.”)
“Followers may not realize they’re looking at an ad, and it’s not just that Kim Kardashian West really likes a particular type of jeans,” says Patten.
Kardashian West, who has more than 93 million Instagram followers, ran afoul of TINA last summer. The watchdog group compared her Instagram posts with posts by companies suspected of paying her to feature their products. When TINA found that they were almost identical, the group complained to her attorney.
After the complaint, some of the posts were taken down or the hashtag #ad was added. But the majority of the product-related posts remained unchanged.
So, last August, TINA filed a complaint with the Federal Trade Commission (FTC). One of that agency’s duties is to protect consumers from unfair or deceptive business practices.